Expanded Kudzu Review

When writing the review for Kudzu.com on DPS, I had no idea it was limited to 250 words. You can't write a good review in that amount of space! People want details! And here is the full, expanded review of our experience with DPS.

When we first decided to undergo an extensive home addition project, we heard plenty of horror stories from folks whose general contractor experiences were disasters. What we found with DPS (which we found on Kudzu.com) was a very atypical contracting experience compared to what we had heard. By reading this review, you may have just stumbled onto one of the best general contractors in the state.

If you are looking for a company that prides itself on integrity, accountability, quality, communications, and a genuine concern for the customer, then be sure to include DPS in your mix. They are big enough to handle the job, but small enough to work one-on-one with you so you're not just a folder or a number on the books.

Our project was very complex, a two-story addition tied into our existing home. This was basically building a small house, as the project had all the elements of a new build ... permits, demolition, foundation, framing, roofing, electrical, plumbing, and all the finishing touches for approximately 1100 sq. ft. We also had our kitchen countertops replaced and our front stoop demolished and a full front porch constructed.

In the bidding process, Todd (the owner of DPS) was great to listen intently to what we were asking to have done, then he would acknowledge the possibilities, but would also encourage us to consider alternatives we may not have realized were possible, and many of these were at cost savings to us. He would even sketch out his thoughts on our architectural drawings or in his notebook to be sure we understood what he was envisioning. He educated us without belittling us.

Todd and his crews handled each stage of construction with diligence, professionalism and quality. Even when challenges came up during the project, they were met head on with solutions and even alternative solutions when it warranted, and we were fully engaged and kept informed of what our options were. While we started in August and finished in early November, the true bulk of our project was concluded in a little over two months ... well within the timeframe expected, and with less than a 2% overage in budget, much of which was attributed to unexpected expenses that seasoned contractors just can't forecast. For a project this large, we were very pleased with the results.

The construction site was kept clean, and DPS did as much as they could to minimize the impact of construction on our daily lives. This was of utmost importance as we have three children in our family. We had full trust in having DPS at our home during the course of this project.

So what's the catch? These guys are in demand and their reputation is growing ... much of their success is attributed to repeat business from existing clients who have discovered what a great experience it is to work with DPS.

Two words of wisdom from our positive experience with DPS ... when you enter into a contract with a general contractor, go into it with the sense of partnership. Working WITH your contractor results in a much more pleasant experience ... and if you can secure a contracting company like DPS who will meet you in the middle and is dedicated to striking the balance between customer needs and running their business, then you've struck gold. Also, for large projects, be sure to build in time every week or so to review the project expenses to date ... it may help drive decisions as you work through the various stages in the project. You'll be glad you did.

If you are planning a remodeling or addition for your home, contact DPS. Their slogan is "Building Relationships with Homeowners" ... and we found that to be the case.